whitelabelgps

Questions about switching platforms.

Tracking companies planning a move often ask us these questions. Each stage of the switch also has its own page with more answers, linked below.
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Questions and answers

Who looks after the servers?

We do. whitelabelgps builds, hosts and updates your server, renews its certificates and keeps the backups. You look after the clients, devices, prices and support.

Is my server shared with other tracking companies?

No. Each brand has a dedicated server with a separate database, address and tracker ports, so no other operator's data sits alongside yours.

Which tracker makers are supported?

There are 4,800 supported device types. Teltonika, Concox and Queclink are on the list, along with many smaller brands. Search for your models in the device finder, or send us a model and we'll check it.

If we leave later, do we keep our data?

Yes, it's your data. Export what you need before your last paid month runs out.

Do you sell trackers or SIM cards?

No. Hardware still comes from your usual suppliers and data from your mobile network. We only provide the platform.

Can clients get alerts on WhatsApp?

Yes. Each user chooses WhatsApp, Telegram or email for their alerts. Clients who link their number can also use the WhatsApp menu to check on a vehicle or open a support ticket.

What happens to the branding if I change plan?

Nothing. Your logo, colours, address and accounts stay as they are. Only the device limit and the price change.

Can I connect other software?

Yes. Signed webhooks and a REST API can feed positions and events into accounting, CRM or job software.

Do you help with the switch itself?

Yes. When you order, tell us which platform you're leaving. If it's a supported one, we run the imports on your server. While units move, we answer questions about ports and device settings.

How do I reach you during the move?

Email info@whitelabelgps.net or use the contact page, and we'll reply by email.

More answers in the guide

Stages of a switchMost tracking companies switch platforms in the same sequence. Set up the server, load accounts, move a pilot group, then the rest, and close the old account.Moving devicesMost trackers switch platform when they get a new server address and port by SMS or remote command. Here's how to check models, plan batches and test units.Accounts and historyIf your platform is supported, accounts, devices and history can be imported. Ask us whether yours is one. Some data stays behind whichever route you take.Running bothKeep the old platform running while trackers move in batches. Start with a pilot, move one client at a time, use dual reporting where you can, then cancel.Billing clientsSend clients a monthly invoice per device, plus quotes and statements, and take card payments through PayFast, Stripe or PayPal from your branded platform.PricingMonthly plans by device count, from $50 for 50 devices to $450 for 2,000, with Lifetime by quote. There's no setup fee, and we don't take a cut of your sales.

Put your name on the platform your clients use.

Order online and we'll usually have your branded server running within a day, ready for your first trackers.

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